Staples - That was easy….NOT
Feb 28, 2008 in Uncategorized, Business, London, London
I just had th strangest call. I ordered some stuff from staples online in the UK about a week ago. They said they would deliver it. It’s never shown up. I called them to find out what was going on. The rep couldn’t find the order. I checked online and it’s in my order history. He says “that happens sometimes, check your credit card statement. We probably didn’t charge you so we’ve erased the order.”
me….”HUH? So it’s like it doesn’t exist although it’s in your system?”
Him “Yes, sorry. You can either re-order through me or put in a new order online”
Unbelievable - almost as bad as IKEA…