Busy days… and an IKEA update
It’s 10:56PM. I’m finishing my PIkum workday. I started at about 8:40AM. About 14.5 hours…. Not bad - and I still feel as though there is a ton to get done (maybe that’s because there is!). At least, we’re into the fun part which is building towards launch. I’ll be sharing some news soon on the Pikum front as there are some major events happening which we’ll be ready to announce publicly in the next week or so… stay tuned!
Araz also asked me to provide an update on my friends at IKEA. It’s funny - they have an add here that goes “doink, doink, doink…..” and eventually ends showing them testing beds and says “doink knows that beds arent’ just for sleeping”. Amusing right? Tell you what, The only doinking I’d like to do is to take a 4 x 4 and doink IKEA’s service and operations teams over the head! It’s now close to 6 weeks since I placed my order and I still don’t have my wardrobe cabinets. Mind you, I do have all the stuff to go in them… which is further cluttering our place, but no cabinets.
I was super excited to receive a call today from someone who said they were with IKEA delivery (just wait). They said they could bring them on the 4th…. of March - of course, I leave for South Africa on the 3rd and won’t be back until two weeks later. I asked if they could do it on the 3rd… This is when I heard - well IKEA only releases it to us on the 3rd, and we’re all booked that day… Huh? IKEA releases to you - aren’t you IKEA? “no- we’re a contract delivery service” - me… “but you said you were IKEA delivery.” rep “we are”… ME -”I AM GOING CRAZY!”…
So no way to get it on the 3rd withouth having a brother who’s an SVP out IKEA or something (maybe that wouldn’t even help). I ask about getting it the Monday after we get back - the response “sorry, we only deliver, Tuesday, Thursday, and Saturday for IKEA” - Me - “well who delivers on Monday - can you transfer me to them?” Rep- “sorry sir, it’s just us and that’s all we do”
IKEA -doinking bad customer service… that’s the update.
February 25th, 2008 at 9:50 pm
[…] As Sean says, we’ve got some really big news coming up soon. Things are getting very exciting here at work. Pikum.com is a really cool site that I know everyone is going to love. I am really proud to have been on board since the early stages. To work so hard for so long makes this last stretch really tough to go through. We’ve got a lot to do yet, but it’s very exciting. if (typeof window.Delicious == “undefined”) window.Delicious = {}; Delicious.BLOGBADGE_DEFAULT_CLASS = ‘delicious-blogbadge-line’; […]